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Malaga airport

Complementary Passenger Services at the terminals

Malaga Airport offers a wide range of complementary services, in order to facilitate its passengers and visitors a comfortable stopover.

Some of these services are tariffed and several of them are only available for passengers and not for the general public, due their location inside the passengers-only area. Not all are open 24 hours.

Information
Airport information service

(+34) 91 321 10 00 / (+34) 902 404 704
Terminal T3 level 0, Arrivals hall.
Terminal T3 level 0, baggage reclaim hall.
Terminal T3 level 1, check-in area.
Terminal T3 level 0, boarding area.

Support Office for passengers, users and customers

(+34) 952 048 837 / (+34) 952 048 851
Terminal T3 level 1, check-in area.

Tourist information

Andalucía and Malaga regional tourist offices.
Terminal T3 level 0, Arrivals hall.

Multimode transport office

(+34) 952 048 839
Terminal T3 level 1, Arrivals hall.

Information for the disabled (PMR)

People with reduced mobility information point people with reduced mobility.
(+34) 952 048 649
Terminal T3 level 1, check-in area.

Car hire

Get all the information about the car rental companies in Malaga airport (office location at terminals, schedulle, current promotions) at car hire Malaga airport section.

ATM
Euronet

Accepts Mastercard, Cirrus, Maestro, EC, Union Pay, American Express, JCB, Visa, Visa Electron and Plus.

Floor 0. Baggage reclaim hall
Floor 0. Baggage reclaim hall
Floor 0. Arrivals hall
Floor 1. Check-in area. 301-362
Floor 1. Check-in area. Desks 301-362
Floor 1. Boarding area C
Floor 1. Boarding area D

Baby room

Terminal T2 level 1, boarding area.

Baggage wrapping

Baggage wrapping machine are next to the check-in counters, at Departures areas. Timetables may vary.

Terminal T2 level 1, near the pharmacy in Check-in area, open from 5:00 to 20:00.
Terminal T2 level 1, Check-in area close to check-in desks 301-362, open from 4:00 to 22:30.
Terminal T2 level 1, Check-in area close to check-in desks 363-386, open from 8:00 to 22:30.

Children's play area

Terminal T2 level 1, boarding area.

Desfibriladores

Airport have 12 Heart Rescue Areas (Semiautomatic External Defibrilator) which aims to assist passengers in case of heart attack, strategically located.

Terminal T2 level 1, Departures hall and boarding area.
Terminal T2 Mezzanine, boarding area.
Terminal T2 level 0, baggage reclaim hall.
Terminal T3 level 1, Departures hall and boarding area.
Terminal T3 level 0, baggage reclaim hall and Arrivals hall.
Terminal T3 level -1, bus station.

Exchange
Airport Change

Airport Currency exchange offices are located in
Terminal T2 level 0, baggage reclaim hall.
Monday to Friday, from 9h to 22h. Saturdays and Sundays, from 9h to 0'00h. (+34) 952 067 764.
Terminal T3 level 0, baggage reclaim hall and Arrivals hall. Monday to Friday, from 8h to 22h. Saturdays and Sundays, from 8'30h to 23h. (+34) 952 238 274.
Terminal T3 level 1, boarding area.
Monday to Friday, from 6'30h to 22h. Saturdays and Sundays, from 7h to 0'00h. (+34) 952 239 981.

Exhibition hall

Exhibition hall housing temporary exhibits by artists who want to introduce their works. More information.
Terminal T3, Arrivals hall.
The opening hours of a particular exposition depend on the individual exhibitor.

Halls for hire

You can find all information about halls for hire in the airport, location and features at lounges for hire in the airport.

Internet / Wi-fi.

You can find all information about internet, wi-fi and how to connect at Internet and Wi-fi section.

Left luggage office

Malaga airport left luggage office is at terminal T3, further information for the service.

Lost & found at the airport

Free service provided for lost property at the airport.
For lost objects in the aircraft contact your airline.

Terminal T3 level 1, check-in area.
(+34) 952 048 837 / (+34) 952 048 851
Lost property Claim form (in Spanish).

Lost luggage

Services to resolve incidents with checked baggage. Responsible companies for baggage incidents at Malaga airport.

Aviapartner

Lost luggage: (+34) 952 974 107
Terminal T3, level 0, baggage reclaim hall.

Easy Jet (Menzies)

Lost luggage: (+34) 952 974 324
Terminal T2, level 0, baggage reclaim hall.

Groundforce

Lost luggage: (+34) 952 048 378
Terminal T3, level 0, baggage reclaim hall.

Iberia

Lost luggage: (+34) 952 136 292
Terminal T3, level 0, baggage reclaim hall.

Jet2

Lost luggage: 952 174 731
Terminal T3 level 1, Check-in area: check-in desks 363-386.

Norwegian Air (Menzies)

Lost luggage: (+34) 952 974 324
Terminal T3, level 0, baggage reclaim hall.

Ryanair

Lost luggage: (+34) 602 406 349
Terminal T3, level 0, baggage reclaim hall.

Medical care

Medical centre
Terminal T3 level 0, Arrivals hall.

Pharmacie and paraharmacie

Pharmacie: Terminal T3 level 1, Departures hall.
Monday to Friday, from 7h to 21h. Saturdays and holidays, from 8h to 20h. (+34) 952 048 553
Parapharmacie: Terminal T3 level 1, boarding area.
(+34) 952 048 553

People with reduced mobility (PMR) airport meeting points

You can find all these airport meeting points at people with reduced mobility section.

Post service

Terminal T2 level 1, Departures hall.
Terminal T3 level 1, Departures hall.

Religious services

Chapel::
Terminal T3 level 0, Arrivals hall.
from 6h to 22'30h.
Multi-confessional chapel::
Terminal T3 level 0, Arrivals hall.
from 6h to 22'30h.

Restoration: restaurants and cafeterias

Malaga airport has restaurant and cafeterias service in the public and exclusive passengers areas in terminal T2 and T3.

Security personel
National Police

Immigration affairs.
Terminales T1 level 0, Arrivals hall. (+34) 952 231 620

Civil Guard

Customs and weapons inspection.
Terminal T3 level 1, check-in area.
(+34) 062 / (+34) 952 247 432
(+34) 952 974 643 (Weapons Inspection)

Shops / Shopping

Malaga airport has shopping areas at terminal T2 and T3, with food shops, Duty Free, gifts and fashion and accessories shops.

Tobacco shop

Terminal T2 level 1, Departures hall.
from 6h to 22h, but could be change at public holliday.
(+34) 952 048 269

VAT refund

To request Value Added Tax (VAT) refund for purchases in Spain, you must be a non UE resident, and the purchase value for each establishment must be over 90.15. You must present the goods purchased and the "tax free" invoices for these to be stamped at the airport's duty reduction office before checking in your luggage (Civil Guard).

Tax refund office:
Terminal T3 level 1, check-in area.
(+34) 952 974 648.

If you have a DIVA form that justifies your purchase, you can avoid manual stamp and do it in the automatic machines or in the reading devices for the electronic validation of the DIVA forms, located in the check-in areas.

In order to obtain the VAT Refund, after the electronic validation or the manual invoice stamp, you must go to the tax-free management entities in the airport, or send the sealed/validated invoices to the establishment in question to make the refund.

Airport Change offices:
Terminal T1 level 1, boarding area.
Monday to Friday, from 6'30h to 22h. Saturdays and Sundays, from 7h to 0'00h.

More information available about the VAT Refund process at the Spanish airports at aeropuertosenred.com.

VIP lounges

Get all locations, features and opening hours about VIP lounges at Malaga airport.

Weapons Inspection

Please consult Civil Guard airport.

Complaints and suggestions

If you think that you were not treated adequately, using any of these complementary services, please consult complaints and suggestions at aeropuertosenred.com.

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